https://community.48.ie/t5/Memberships/Request-for-Partial-Refund-Duplicate-Plan-Purchase/m-p/71626#M8593 I purchased the €12.99 plan twice via the app. However, after completing both purchases, I noticed that the remaining usage time did not extend to two months as expected, and only one month of service is showing.<BR /><BR />Since the second purchase did not result in additional service time, I would like to request a refund for one month (€12.99).<BR /><BR />If you require proof of payment or screenshots from the app, I am happy to provide them via email.<BR /><BR />Thank you very much for your assistance. I look forward to your reply. Wed, 14 Jan 2026 11:29:18 GMT MingyangY0221 2026-01-14T11:29:18Z https://community.48.ie/t5/Memberships/Request-for-Partial-Refund-Duplicate-Plan-Purchase/m-p/71626#M8593 I purchased the €12.99 plan twice via the app. However, after completing both purchases, I noticed that the remaining usage time did not extend to two months as expected, and only one month of service is showing.<BR /><BR />Since the second purchase did not result in additional service time, I would like to request a refund for one month (€12.99).<BR /><BR />If you require proof of payment or screenshots from the app, I am happy to provide them via email.<BR /><BR />Thank you very much for your assistance. I look forward to your reply. Wed, 14 Jan 2026 11:29:18 GMT https://community.48.ie/t5/Memberships/Request-for-Partial-Refund-Duplicate-Plan-Purchase/m-p/71626#M8593 MingyangY0221 2026-01-14T11:29:18Z https://community.48.ie/t5/Memberships/Request-for-Partial-Refund-Duplicate-Plan-Purchase/m-p/71629#M8596 <P>What does your Transactions page say about your recent payments?&nbsp;</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank">https://48.ie/my48/transactions</A></LI> </UL> <P>Was this your first plan purchase?</P> <P>Is so then the charge of €25.98 will have comprised €12.99 for the one-time activation fee plus €12.99 for your first plan.&nbsp;</P> <P>See here for details:&nbsp;</P> <UL> <LI><A href="https://48.ie/legal/price-plan-details" target="_blank" rel="noopener">https://48.ie/legal/price-plan-details</A></LI> </UL> <P>If it wasn't your first plan purchase then is the second plan listed as a stacked upcoming plan on your Buy Plan page?</P> <UL> <LI><A href="https://48.ie/my48/memberships" target="_blank">https://48.ie/my48/memberships</A></LI> </UL> <P>If neither of those is the issue then you'll have to contact 48 support for assistance.</P> <P>See the links in my signature below.</P> Wed, 14 Jan 2026 11:49:29 GMT https://community.48.ie/t5/Memberships/Request-for-Partial-Refund-Duplicate-Plan-Purchase/m-p/71629#M8596 dalyer 2026-01-14T11:49:29Z