topic Re: Problem paying for membership in Memberships

Problem paying for membership

aoifiee — Fri, 10 Jul 2015 20:00:28 GMT

I tried to buy the Mitch plan today, but when I tried to pay with visa, I got through to the last step, after you verify it with visa, but then it said "your payment has not been accepted due to security limitations". I thought it might have been because it was a New Zealand Visa card so I tried again with my MasterCard and the same thing happened. Can anyone help with this?

Re: Problem paying for membership

dalyer — Sat, 11 Jul 2015 10:19:01 GMT

This happens from time to time.

I don't know why but I think you need to contact 48 support to get them to explain/sort it out.

http://www.48months.ie/help#ask-a-48-agent

If you're stuck in the meantime you could try topping up your cash credit balance by voucher and then buying stuff online or by text using that cash credit balance.

How do I top up? Overview of the top-up payment op...

How do I buy stuff by text?

Everything about membership

Hope this helps.

Re: Problem paying for membership

dalyer — Sun, 12 Jul 2015 09:05:54 GMT

Did that help at all?

Re: Problem paying for membership

aoifiee — Sun, 12 Jul 2015 10:01:47 GMT

It did, thank you so much for your help. I contacted them and they said you have to have an Irish card to pay. Thanks again 🙂

Re: Problem paying for membership

dalyer — Sun, 12 Jul 2015 11:39:25 GMT

I thought that other (European?) country cards were accepted too.. but I guess not ones from further afield...