How long before prepay plan lapses?

wheelsnz — Tue, 11 Nov 2025 18:49:16 GMT

I am on a monthly prepay contract. I am going outside the EU for a while and won't be renewing my plan while away as roaming would be too expensive ( easier to put a local SIM in my phone). My question is, how long can I not renew my plan before my 48 phone number would be cancelled? Thanks 👍

Re: How long before prepay plan lapses?

dalyer — Tue, 11 Nov 2025 18:59:13 GMT

See here:

https://48.ie/legal/terms-and-conditions#7

7.2 In addition to the circumstances set out in Section 7.1 above, we may suspend (i.e. bar), restrict or end the provision of the 48 Services (in total or in part) if you choose not to purchase top up credit or make a chargeable use in respect of your Account for a period of 6 months.

7.3 Where the 48 Services are suspended because you have chosen not to purchase top up credit or make a chargeable use in respect of your Account for a period of 6 months, we will remove any credit on your Account after a further 2 months and credit will not be recoverable. Your service will then remain suspended for a further 5 months and can be reconnected at any time during this period. When the suspension period ends your service will be disconnected, this agreement will end and your number will be immediately lost.

If you need to contact 48 support about this then see the links in my signature below.

topic How long before prepay plan lapses? in Memberships

How long before prepay plan lapses?

Re: How long before prepay plan lapses?