Won't take payment "oops something went wrong"

BrendanB6295 — Wed, 08 Oct 2025 15:33:14 GMT

Every time I try to renew I get "something went wrong. Contact customer Care"

Contacted customer care and they couldnt help!

Re: Won't take payment "oops something went wrong"

dalyer — Wed, 08 Oct 2025 15:45:05 GMT

This issue seems to happen from time to time for some users for some reason that has never been explained by 48.

You'll have to contact 48 support in order to get them to look into and fix this for you.

You'll have to persist if they say that they can't help.

What exactly did they say?

I'm assuming that the issue isn't with your card - e.g. it's still valid and hasn't expired, you have enough cash in your account if it's a debit card, the card isn't frozen via your online banking, etc.?

To contact 48 support see the links in my signature below.

You might want to try calling the number provided.

topic Won't take payment "oops something went wrong" in Memberships

Won't take payment "oops something went wrong"

Re: Won't take payment "oops something went wrong"