https://community.48.ie/t5/Memberships/No-plan-even-though-I-topped-up-and-12-99-debited/m-p/70286#M8184 I topped up twice today and bank debited €12.99 twice today Tue, 16 Sep 2025 14:47:09 GMT FionaMcM0966 2025-09-16T14:47:09Z https://community.48.ie/t5/Memberships/No-plan-even-though-I-topped-up-and-12-99-debited/m-p/70286#M8184 I topped up twice today and bank debited €12.99 twice today Tue, 16 Sep 2025 14:47:09 GMT https://community.48.ie/t5/Memberships/No-plan-even-though-I-topped-up-and-12-99-debited/m-p/70286#M8184 FionaMcM0966 2025-09-16T14:47:09Z https://community.48.ie/t5/Memberships/No-plan-even-though-I-topped-up-and-12-99-debited/m-p/70287#M8185 <P>What exactly do you mean by "topped up" here?</P> <P>Did you buy two plans for €12.99 each or did you add €25.98 in cash credit to your account?</P> <P>What does your Transactions page say about recent payments/purchases?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank">https://48.ie/my48/transactions</A></LI> </UL> <P>What does your My48 account Dashboard say about your current membership plan status and expiry date?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank">https://48.ie/my48</A></LI> </UL> <P>Does your Buy Plan page list any upcoming membership plans and start dates?</P> <UL> <LI><A href="https://48.ie/my48/memberships" target="_blank">https://48.ie/my48/memberships</A></LI> </UL> <P>When were you last able to successfully buy and use a membership plan?</P> <P>What is working or not working right now?</P> <P>Connection to the 48 network - i.e. signal bars, incoming/outgoing calls, incoming/outgoing texts, mobile data?</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Tue, 16 Sep 2025 15:57:47 GMT https://community.48.ie/t5/Memberships/No-plan-even-though-I-topped-up-and-12-99-debited/m-p/70287#M8185 dalyer 2025-09-16T15:57:47Z