topic Re: Lost phone and need new SIM for same number/account in Memberships

Lost phone and need new SIM for same number/account

EugeneB7187 — Wed, 10 Sep 2025 12:57:04 GMT

Re: Set up my old 48 account

EugeneB7187 — Wed, 10 Sep 2025 12:39:41 GMT

Hi I'm not a new customer.
I lost my phone

Re: Set up my old 48 account

dalyer — Wed, 10 Sep 2025 12:43:30 GMT

If you mean that you need a replacement SIM with the same number and linked to your existing account then see here:

https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487

If you mean something else then you'll need to explain more clearly what it is.

What exactly are you trying to do?

If you need to contact 48 support about this then see the links in my signature below.

Re: Set up my old 48 account

EugeneB7187 — Wed, 10 Sep 2025 12:46:12 GMT

I lost my phone and I need to get my old number

Re: Set up my old 48 account

dalyer — Wed, 10 Sep 2025 12:55:54 GMT

Please see my reply to your original post:

https://community.48.ie/t5/Memberships/Set-up-my-old-48-account/m-p/70222/highlight/true#M8161

I have a 48 account. I lost my phone and ordered a new sim.

EugeneB7187 — Fri, 12 Sep 2025 13:54:55 GMT

I Lost my phone. I have a new sim but I want my old number

Re: Lost phone and need new SIM for same number/account

EugeneB7187 — Fri, 12 Sep 2025 13:56:41 GMT

I lost my phone. I got a new sim. I need to transfer my number

Re: Set up my old 48 account

EugeneB7187 — Fri, 12 Sep 2025 13:59:28 GMT

I lost my phone. I ordered a new sim which has a new number.
I'm trying to change back to my old number. It keeps saying my old number is still active. How can I cancel my old number and import it to my New sim

Re: Set up my old 48 account

EugeneB7187 — Fri, 12 Sep 2025 14:00:58 GMT

Ok thanks

Re: Lost phone and need new SIM for same number/account

dalyer — Fri, 12 Sep 2025 14:10:30 GMT

I don't know why you keep ignoring my reply to your original post @EugeneB7187!?!?

https://community.48.ie/t5/Memberships/Set-up-my-old-48-account/m-p/70222/highlight/true#M8161

Re: I have a 48 account. I lost my phone and ordered a new s

dalyer — Fri, 12 Sep 2025 14:11:38 GMT

I don't know why you keep ignoring my reply to your original post @EugeneB7187!?!?

https://community.48.ie/t5/Memberships/Set-up-my-old-48-account/m-p/70222/highlight/true#M8161

You've posted 7 times about the same issue even though your first post was replied to!