Unexpected membership plan renewal charge

VadymV0031 — Sat, 28 Jun 2025 15:29:08 GMT

Hi, I have a question regarding my recent payment.
It looks like money was taken from my account earlier than expected. However, I already paid for two months in advance when we signed up. Could you please clarify why the charge was made prematurely?

Thank you in advance!

Re: Unexpected Charge

dalyer — Sat, 28 Jun 2025 15:28:22 GMT

Are you sure that you paid for two months when you signed up?

Or could it be that you paid for one month (€12.99) and also the one-time activation fee (€12.99) = €25.98 in total?

What does your Transactions page say about previous payments/purchases?

https://48.ie/my48/transactions

What does your My48 account Dashboard say about your current membership plan status and expiry date?

https://48.ie/my48

Does your Buy Plan page list any upcoming membership plans?

https://48.ie/my48/memberships

Did you register your payment card details on your account and enable membership plan auto-renewal?

https://48.ie/my48/settings/payment-details

If you think that there's some mistake about membership plan renewal and charging then you'll have to contact 48 support for assistance.

See the links in my signature below.

topic Re: Unexpected Charge in Memberships

Unexpected membership plan renewal charge

Re: Unexpected Charge