Plan ended before a month & new plan not active

TusharPanjabraoB2995 — Tue, 06 May 2025 14:19:48 GMT

My plan ended before one month and I recharged the membership but my money is deducted and there is no renewal plan in my phone how should I contact the customer care

Re: Reached issue

dalyer — Tue, 06 May 2025 14:19:08 GMT

What exactly do you mean by "my plan ended before one month"?

Membership plans always last one month.

If you mean that you used up some membership plan allowance before the end of the plan month then you need to buy an add-on in order to continue using the relevant service:

https://community.48.ie/t5/The-Knowledge-Base/All-About-Add-ons/ta-p/53111

Buying a new plan won't help because it won't start before the current membership plan expires.

It will just stack on your account to start when the current plan eventually runs its full monthly course and expires.

What does your My48 account Dashboard say about your current membership plan status and expiry date?

https://48.ie/my48

Does your Buy Plan page list an upcoming membership plan?

https://48.ie/my48/memberships

If you need to contact 48 support about this then see the links in my signature below.

topic Plan ended before a month & new plan not active in Memberships

Plan ended before a month & new plan not active

Re: Reached issue