topic SIM suddenly not working in Memberships

SIM suddenly not working

StefanoL7033 — Wed, 23 Apr 2025 09:32:51 GMT

How can I have support for my SIM card not working anymore from yesterday ?
The same SIM is not working if trying to other iphones...it looks a SIM issue.

How can I have one for replacement ?? I am without the phone/connection...and it's a problem.

Phone is working with other SIM but not with 48.
Can someone check whats's the problem or do something ?
There's no way to contact the support....bad.

Re: SIM Not Working

dalyer — Wed, 23 Apr 2025 09:32:20 GMT

To contact 48 support see the links in my signature below.

They don't generally monitor or respond to posts here on the Community Forum.

If you need a replacement SIM then see here:

Are all the phones that you're trying unlocked for use on any network?

What happens when you install it in the phone in which it is originally working?

Any error messages?

What works/doesn't work? E.g. network connection/signal bars, calls, texts, mobile data?

If you don't get signal bars then what happens if you do a manual search for networks?

Can you see and connect to 48?

Did anything change on the original phone? E.g. software update, settings changes, factory reset/restore, returned from roaming abroad, etc.?

Have you tried a non iPhone?

Re: SIM Not Working

StefanoL7033 — Tue, 29 Apr 2025 08:28:08 GMT

I have contacted the customer service and waiting for replacement SIM.

thank you