topic re found in Memberships

Plan didn't activate - looking for refund

laimis79 — Fri, 04 Apr 2025 07:41:31 GMT

Hi ,I paid membership from my card 1 April for new membership and money were charge 12.99€ but today not activated my membership and asking pay again. Could you check what happing in here?

thanks,

re found

laimis79 — Fri, 04 Apr 2025 07:36:08 GMT

I am looking for re found for membership paid on 1 April. Paid again today to have the new membership 😞 😞

thanks,

Re: re found

dalyer — Fri, 04 Apr 2025 08:26:13 GMT

What does your Transactions page say about recent payments/purchases?

https://48.ie/my48/transactions

What does your My48 account Dashboard say about your current membership plan status?

https://48.ie/my48

Does your Buy Plan page list any upcoming membership plans?

https://48.ie/my48/memberships

You'll probably have to contact 48 support for assistance with this.

Nobody here on the Community Forum will have the necessary insight/information to help you.

To contact 48 support see the links in my signature below.

Re: re found

laimis79 — Fri, 04 Apr 2025 08:51:14 GMT

Two payments charged 1 April and today but one plan.

Re: re found

dalyer — Fri, 04 Apr 2025 08:56:08 GMT

That doesn't really address the specific questions that I asked.

You should probably contact 48 support for further assistance.