topic calls in Memberships

calls

david_m — Mon, 03 Oct 2016 13:57:24 GMT

How do I make 1850 calls please

Re: calls

david_m — Mon, 03 Oct 2016 14:00:26 GMT

How do I make 1850 calls

Re: calls

dalyer — Mon, 03 Oct 2016 14:19:04 GMT

You need cash credit on your account to pay for them.

They are not covered by your membership/add-on landline mins allowances.

They cost 50c per call.

See here under Free/Low Call:

http://www.48months.ie/membership-plans/other-call-charges

Avoid 1890 calls if at all possible as they cost 50c PER MINUTE!

There's often a regular landline number that can be called instead and which is covered by membership/add-on landline mins.

See here:

http://www.saynoto1890.com/

Hope this helps.

Re: calls

dalyer — Tue, 04 Oct 2016 08:06:18 GMT

Did that help at all?

Re: calls

joe120 — Sat, 08 Oct 2016 10:24:23 GMT

Put in €20 on the 1 Oct in my wife phone she is on GUIDO all that is left is €5 81 phone number is 0879420048

Re: calls

joe120 — Sat, 08 Oct 2016 10:24:50 GMT

Re: calls

dalyer — Sat, 08 Oct 2016 13:43:27 GMT

She probably bought add-ons or used services that are charged from the cash credit balance:

http://www.48months.ie/membership-plans/other-call-charges

If in doubt contact 48 support and they should be able to clarify where the cash credit went.

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: calls

dalyer — Sat, 08 Oct 2016 19:49:26 GMT

Did that help at all?

Re: calls

joe120 — Sun, 09 Oct 2016 11:05:16 GMT

No did 48 make a mistake when taking the money it was for GUIDO at 10 euro amonth

Re: calls

dalyer — Sun, 09 Oct 2016 12:31:16 GMT

As I said above you need to contact 48 support to clarify what happened here.

Sounds to me like she used services that are charged from cash credit - eg MMS messages, international calls/texts, calls to special numbers such as 1850/1890 numbers etc.

But only 48 support will be able to clarify for sure.

Hope this helps.

Re: calls

dalyer — Sun, 09 Oct 2016 18:24:27 GMT

Did that help at all?