Can't buy plan - "oops something went wrong"

MarkC6440 — Tue, 14 Jan 2025 10:37:54 GMT

Hi all, I'm trying to upgrade to the 5g 12.99 plan. Every time I click upgrade I get this message

"Oops. Something went wrong. We are working on a fix. Check back shortly."

I've tried on my mobile and laptop.

Any help with this would be great thanks

Re: Upgrade to 5G

dalyer — Tue, 14 Jan 2025 10:37:20 GMT

You'll have to contact 48 support about this.

Nobody on the Community Forum can do anything about it.

To contact 48 support see the links in my signature below.