topic Re: Hi, I'm find it difficult to top up in Memberships

Difficulties trying to top-up

YomiA3612 — Wed, 13 Nov 2024 20:32:44 GMT

Hi, I'm find it difficult to top up

YomiA3612 — Wed, 13 Nov 2024 17:59:44 GMT

What can I do please

dalyer — Wed, 13 Nov 2024 22:38:46 GMT

If you want assistance from the Community Forum then you'll need to describe/explain the problem that you're having in more detail.

What exactly is the problem?

What exactly do you mean by "top-up"?

Buy a membership plan? Add-ons? Cash credit?

What happens when you try to buy something?

Any error messages?

If you're using the app then try the web interface instead in case it makes any difference.

This is the link to the website:

When were you last able to buy stuff on 48 last?

If you get to contact 48 support about this then see the links in my signature below.

WilfredM9634 — Wed, 27 Nov 2024 07:39:50 GMT

I have top upped my account but I have not received my credit top up

dalyer — Wed, 27 Nov 2024 08:25:10 GMT

What does your My48 account Dashboard say about your current membership status and expiry date?

What does your Transactions page say about your recent payment/purchase?

What exactly do you mean by "top up" and "credit"?

Membership plan? Cash credit? Add-on? Other?

What, if anything, is working at the moment - incoming/outgoing calls/texts, mobile data?

If you need to contact 48 support about this then see the links in my signature below.

FionnualaH5995 — Wed, 18 Feb 2026 21:57:04 GMT

Me too ! I’ve tried twice today to top up but it just says call back later 🤔

dalyer — Wed, 18 Feb 2026 22:06:43 GMT

You should contact 48 support so.

See the links in my signature below.