topic Can't renew plan - "something went wrong" with payment in Memberships

Can't renew plan - "something went wrong" with payment

RosemarieG7603 — Mon, 04 Nov 2024 12:43:35 GMT

Good afternoon,

I have tried to renew plan this morning, and got an 'oops, something went wrong' message. I tried to use existing credit card option, and also new credit card option, to no avail. Have you got technical issues today?

Re: Can't renew plan

dalyer — Mon, 04 Nov 2024 12:43:04 GMT

I just did a membership plan purchase via the Gift Shop now and it went through fine.

You'll probably have to contact 48 support for further assistance about your payment problems.

See the links in my signature below.