https://community.48.ie/t5/Memberships/I-can-t-choose-a-plan/m-p/66835#M7187 <P>You'll need to clarify.&nbsp;</P> <P>What exactly are you trying to do, what steps are you taking to do it, what happens/goes wrong, any error messages, etc.&nbsp;</P> <P>Where and when exactly is it saying that your monthly plan has run out?&nbsp;</P> <P>If you need a plan and have added €13 cash credit to your account then you still need to buy a plan and use the cash credit to pay for it:&nbsp;</P> <UL> <LI><A href="https://48.ie/my48/memberships" target="_blank" rel="noopener">https://48.ie/my48/memberships</A></LI> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105</A></LI> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268</A></LI> </UL> <P>Just having cash credit on your account doesn't give you a membership plan.&nbsp;</P> <P>When did you last successfully buy a membership plan?</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Tue, 29 Oct 2024 07:57:29 GMT dalyer 2024-10-29T07:57:29Z https://community.48.ie/t5/Memberships/I-can-t-choose-a-plan/m-p/66832#M7184 Tue, 29 Oct 2024 07:46:06 GMT https://community.48.ie/t5/Memberships/I-can-t-choose-a-plan/m-p/66832#M7184 ObedN7315 2024-10-29T07:46:06Z https://community.48.ie/t5/Memberships/I-can-t-choose-a-plan/m-p/66834#M7186 I just top up 13 euros to buy a plan. But I still can’t call because it’s telling me my monthly plan has runout. Tue, 29 Oct 2024 07:50:57 GMT https://community.48.ie/t5/Memberships/I-can-t-choose-a-plan/m-p/66834#M7186 ObedN7315 2024-10-29T07:50:57Z https://community.48.ie/t5/Memberships/I-can-t-choose-a-plan/m-p/66835#M7187 <P>You'll need to clarify.&nbsp;</P> <P>What exactly are you trying to do, what steps are you taking to do it, what happens/goes wrong, any error messages, etc.&nbsp;</P> <P>Where and when exactly is it saying that your monthly plan has run out?&nbsp;</P> <P>If you need a plan and have added €13 cash credit to your account then you still need to buy a plan and use the cash credit to pay for it:&nbsp;</P> <UL> <LI><A href="https://48.ie/my48/memberships" target="_blank" rel="noopener">https://48.ie/my48/memberships</A></LI> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105</A></LI> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268</A></LI> </UL> <P>Just having cash credit on your account doesn't give you a membership plan.&nbsp;</P> <P>When did you last successfully buy a membership plan?</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Tue, 29 Oct 2024 07:57:29 GMT https://community.48.ie/t5/Memberships/I-can-t-choose-a-plan/m-p/66835#M7187 dalyer 2024-10-29T07:57:29Z