topic Re: connection diabled despite paying monthly subscrition fe in Memberships https://community.48.ie/t5/Memberships/Connection-disabled-despite-paying-monthly-subscription-fee/m-p/65165#M6947 <P>What exactly do you mean by "disabled/cut"?</P> <P>Do you still have a connection to the 48 network/signal bars?</P> <P>If not then if you do a manual search for networks can you see and connect to 48?</P> <P>If not then what happens?</P> <P>If you do have a network connection then does anything work - calls/texts/mobile data?</P> <P>What happens when you try to use any of these services?</P> <P>Any error messages?</P> <P>What does your My48 account Dashboard say about your current membership plan status and expiry date?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank">https://48.ie/my48</A></LI> </UL> <P>If you need to contact 48 support see the links in my signature below.</P> Sun, 29 Sep 2024 13:58:07 GMT dalyer 2024-09-29T13:58:07Z Connection disabled despite paying monthly subscription fee https://community.48.ie/t5/Memberships/Connection-disabled-despite-paying-monthly-subscription-fee/m-p/65164#M6946 <P>My phone connection is cut despite paying my monthly subscription fee. How do I excalate and resolve the issue&nbsp;</P> <P>&nbsp;</P> Sun, 29 Sep 2024 13:58:28 GMT https://community.48.ie/t5/Memberships/Connection-disabled-despite-paying-monthly-subscription-fee/m-p/65164#M6946 AnyaG7351 2024-09-29T13:58:28Z Re: connection diabled despite paying monthly subscrition fe https://community.48.ie/t5/Memberships/Connection-disabled-despite-paying-monthly-subscription-fee/m-p/65165#M6947 <P>What exactly do you mean by "disabled/cut"?</P> <P>Do you still have a connection to the 48 network/signal bars?</P> <P>If not then if you do a manual search for networks can you see and connect to 48?</P> <P>If not then what happens?</P> <P>If you do have a network connection then does anything work - calls/texts/mobile data?</P> <P>What happens when you try to use any of these services?</P> <P>Any error messages?</P> <P>What does your My48 account Dashboard say about your current membership plan status and expiry date?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank">https://48.ie/my48</A></LI> </UL> <P>If you need to contact 48 support see the links in my signature below.</P> Sun, 29 Sep 2024 13:58:07 GMT https://community.48.ie/t5/Memberships/Connection-disabled-despite-paying-monthly-subscription-fee/m-p/65165#M6947 dalyer 2024-09-29T13:58:07Z