topic SIM not working, no internet, no outgoing or incoming calls in Memberships

SIM not working, no internet, no outgoing or incoming calls

ME6759 — Thu, 22 Aug 2024 16:47:48 GMT

Re: Sim not working, no internet, no outgoing or incoming ca

dalyer — Thu, 22 Aug 2024 16:47:33 GMT

You'll need to post more info if you want assistance from the Community Forum.

Was everything working OK before or are you just getting started with 48?

If the latter then you should review the Getting Started FAQs in case they help:

https://48.ie/help/new-to-48

Did you successfully activate your SIM?

https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

Is your phone unlocked for use on any network?

https://48.ie/unlock-your-phone

What make and model of phone is it?

Are there any error messages shown on screen when the 48 SIM is installed?

Do you have a connection to the 48 network - i.e. signal bars?

If not then if you do a manual search for networks can you see and connect to 48?

Can you receive calls, send/receive texts, use mobile data?

If you need to contact 48 support then see the links in my signature below.

Re: Incoming & outgoing calls not possible; membership i

ME6759 — Thu, 22 Aug 2024 16:55:54 GMT

Membership due for renewal 6 September,
no data texts or calls used from allowance
No signal, no ability for anyone to contact me
Have automatic renewal

Re: Incoming & outgoing calls not possible; membership i

dalyer — Thu, 22 Aug 2024 16:58:00 GMT

See my previous reply and please provide the information requested:

https://community.48.ie/t5/Memberships/SIM-not-working-no-internet-no-outgoing-or-incoming-calls/m-p/64485/highlight/true#M6775

If you need to contact 48 support then see the links in my signature below.