topic Re: Problems with my account in Memberships

Problems with my account

rusty_80 — Thu, 06 Sep 2018 13:19:28 GMT

Got text message from you to say that there was a problem with my membership payment, I phoned bank and they said no problem from their end so can you explain why this should happen. I now cannot obviously use my phone

Re: Problems with my account

dalyer — Thu, 06 Sep 2018 14:25:21 GMT

You'll need to contact 48 support about this.
Nobody here on the community forum will be able to sort it out for you.
See the link in my signature below.

Hope this helps.

Re: Problems with my account

rusty_80 — Thu, 06 Sep 2018 15:38:24 GMT

Thanks for replying getting fed up with 48 as unable to get help, have never had mobile broadband so think I will have to go with another provider.

Re: Problems with my account

dalyer — Thu, 06 Sep 2018 16:21:51 GMT

You should be able to get immediate help using the chat support facility from the link in my signature.
If you never had data working then you probably didn't configure your internet/APN settings correctly.
See here for instructions on how to do this:

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

Hope this helps.

Re: Problems with my account

AineNiC8623 — Tue, 20 Aug 2024 12:36:20 GMT

I want to know my number

Re: Problems with my account

AineNiC8623 — Tue, 20 Aug 2024 12:37:22 GMT

I have my puk number what is this phones number to give to my contacts

Re: Problems with my account

dalyer — Tue, 20 Aug 2024 12:56:48 GMT

Your phone number is listed on your My48 account:

https://48.ie/my48/settings/my-details

If you need to contact 48 support about this then see the links in my signature below.

You're replying to a 6 year old thread which seems a bit odd.