Want to cancel plan and start new one

JoeH7710 — Wed, 24 Jul 2024 10:19:00 GMT

Hi, I am abroad in EU and my data has ran out. I have bought another €7.99 plan which is due to start in 2 days time. I thought it would start immediately, so I would have another 10GB data to use in EU, but instead it says it won’t start until 29/7. How do I resolve this issue?? Please reply ASAP

Re: Want to cancel plan and start new onee

dalyer — Wed, 24 Jul 2024 10:18:45 GMT

You can't terminate one plan and start a new one early.

Membership plans always run their full monthly course.

If you need more data for the remaining two days of your current membership plan then you need to buy a data add-on or use Flexi Data to get more mobile data allowance:

Note what it says here:

https://community.48.ie/t5/The-Knowledgebase/Roaming-Using-your-phone-abroad/ta-p/53115

Can I buy extra Data for EU/UK roaming?

Yes! If you've used your EU/UK data roaming allowance or simply just want more then the 1GB data add-on can be used in Ireland and in the EU/UK when you’re on a membership that has roaming included. To purchase your add on simply Log in to your My48 >> Flexi Data >> Add ons or just click here

If you need to contact 48 support about this then see the links in my signature below.

topic Re: Want to cancel plan and start new onee in Memberships

Want to cancel plan and start new one

Re: Want to cancel plan and start new onee