Topped up but plan didn't connect

SvitlanaH6343 — Sat, 13 Jul 2024 10:06:46 GMT

Я пополнила кредит.
Но план не подключился.
Что необходимо делать?

Кредит

SvitlanaH6343 — Sat, 13 Jul 2024 09:54:47 GMT

Я пополнила кредит.
Но план не обновился.
Что необходимо делать?

dalyer — Sat, 13 Jul 2024 10:20:26 GMT

Original text:

> Я пополнила кредит.
> Но план не подключился.
> Что необходимо делать?

Translation from Russian:

> topped up my credit.
> But the plan didn't connect.
> What should I do?

You'll need to post a bit more information if you want assistance from the Community Forum.

What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?

What does your Transactions page say about recent payments/purchases?

Does your Buy Plan page list any upcoming membership plans?

If you need to contact 48 support about this then see the links in my signature below.