Payment deducted twice

NikitaS7013 — Mon, 17 Jun 2024 18:31:58 GMT

Hi,
I recharged my plan for a month, initially it showed error for payment and for second time when i tried to pay, my payment was deducted twice. Can you help to get the refund please.
Thanks

Re: Payment deducted twice

dalyer — Mon, 17 Jun 2024 20:38:32 GMT

If both payments went though ok in spite of the error then you should have two membership plans on your account.

Maybe one currently active here:

https://48.ie/my48

And one stacked on your account as an upcoming membership plan for the next month here:

https://48.ie/my48/memberships

In which case you haven't lost out.

If you still need a refund then you'll have to contact 48 support.

See the links in my signature below.

topic Re: Payment deducted twice in Memberships

Payment deducted twice

Re: Payment deducted twice