topic Can't buy membership - "oops, something went wrong" in Memberships

Can't buy membership - "oops, something went wrong"

AoifeM9564 — Sat, 08 Jun 2024 11:32:55 GMT

When I go to buy membership and payment is authorised keeps saying oops something went wrong we are working on a fix. This has been happening for a few days now. What's the problem?

Re: Can't buy membership

dalyer — Sat, 08 Jun 2024 11:32:04 GMT

There was a general/site-wide payment problem last week but it was fixed since then.

Are you using the app or the website to try to make this purchase?

Maybe try the other one in case it makes any difference.

If not then you'll probably have to contact 48 support for further assistance.

See the links in my signature below.

Re: Can't buy membership - "oops, something went wrong&

SohaibA9285 — Fri, 21 Jun 2024 11:31:20 GMT

Did you get this sorted, having same problem tried from app and site

Re: Can't buy membership - "oops, something went wrong&

dalyer — Fri, 21 Jun 2024 11:49:30 GMT

I replied to your other thread/post here:

https://community.48.ie/t5/Memberships/Membership-purchase-succeeded-but-no-plan-listed-on-account/td-p/63656

As I said there, you'll most likely have to contact 48 support to get them to look into and rectify the problem that you're having.

Re: Can't buy membership - "oops, something went wrong&

ShaneJ6147 — Sun, 30 Jun 2024 21:35:47 GMT

Did you get sorted ? I am having the same problem

Re: Can't buy membership - "oops, something went wrong&

dalyer — Sun, 30 Jun 2024 21:46:44 GMT

As I said previously, you'll have to contact 48 support if you're having this problem.

Only they can look into and fix it for you.

See the links in my signature below.