topic Re: Bought 5G plan, phone not 5G, 4G not working in Memberships https://community.48.ie/t5/Memberships/Bought-5G-plan-phone-not-5G-4G-not-working/m-p/62884#M6304 <P>All 48 membership plans support 4G LTE, 3G etc.</P> <P>The €12.99 plan also supports 5G.</P> <P>It doesn't support <STRONG>only</STRONG> 5G.</P> <P>If 4G LTE mobile data isn't working for you then check that your APN settings are configured correctly.</P> <P>Text "APN" to 50048 and follow the instructions to make sure that this is the case:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689" target="_blank" rel="noopener">https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689</A></LI> </UL> <P>If it still doesn't work then post back with details.</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Sat, 20 Apr 2024 09:47:17 GMT dalyer 2024-04-20T09:47:17Z Bought 5G plan, phone not 5G, 4G not working https://community.48.ie/t5/Memberships/Bought-5G-plan-phone-not-5G-4G-not-working/m-p/62883#M6303 <P>Hi I just bought the 5 G plan and discovered my phone is not compatible with It. I can't access the Internet can you please put my membership back to 4G.</P> Sat, 20 Apr 2024 09:00:26 GMT https://community.48.ie/t5/Memberships/Bought-5G-plan-phone-not-5G-4G-not-working/m-p/62883#M6303 dublinchris 2024-04-20T09:00:26Z Re: Bought 5G plan, phone not 5G, 4G not working https://community.48.ie/t5/Memberships/Bought-5G-plan-phone-not-5G-4G-not-working/m-p/62884#M6304 <P>All 48 membership plans support 4G LTE, 3G etc.</P> <P>The €12.99 plan also supports 5G.</P> <P>It doesn't support <STRONG>only</STRONG> 5G.</P> <P>If 4G LTE mobile data isn't working for you then check that your APN settings are configured correctly.</P> <P>Text "APN" to 50048 and follow the instructions to make sure that this is the case:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689" target="_blank" rel="noopener">https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689</A></LI> </UL> <P>If it still doesn't work then post back with details.</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Sat, 20 Apr 2024 09:47:17 GMT https://community.48.ie/t5/Memberships/Bought-5G-plan-phone-not-5G-4G-not-working/m-p/62884#M6304 dalyer 2024-04-20T09:47:17Z