https://community.48.ie/t5/Memberships/Paid-for-data-and-got-no-data/m-p/62472#M6196 <P>Your post is a little confusing - the subject refers to paying for data but the body refers to buying membership.</P> <P>Are you sure that the membership(s?) that you purchased in advance didn't stack on your account to kick in when the membership active at the time eventually expired?</P> <P>That's what happens when you buy a membership while you still have an active one.&nbsp;</P> <P>The newly purchased membership doesn't start immediately.</P> <P>What does your Transactions page say about the relevant purchases?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank" rel="noopener">https://48.ie/my48/transactions</A></LI> </UL> <P>What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank" rel="noopener">https://48.ie/my48</A></LI> </UL> <P>Does your Buy Plan page list any upcoming memberships?</P> <UL> <LI><A href="https://48.ie/my48/memberships" target="_blank" rel="noopener">https://48.ie/my48/memberships</A></LI> </UL> <P>If there has been some mistake with your membership plan purchases then you'll have to contact 48 support for further assistance.&nbsp;</P> <P>See the link in my signature below or email them at support@48months.zendesk.com</P> Thu, 21 Mar 2024 07:36:54 GMT dalyer 2024-03-21T07:36:54Z https://community.48.ie/t5/Memberships/Paid-for-data-and-got-no-data/m-p/62471#M6195 This is the second time this is happening, the first time I wasn't paying much attention, I bought the membership but did not get the membership, my account was charged, I did this 10days prior to renew so I did not notice on time I had to pay again. Today, I paid for a membership, I was charged but again like before no membership came, this is getting frustrating, can this be fixed ASAP Wed, 20 Mar 2024 23:22:15 GMT https://community.48.ie/t5/Memberships/Paid-for-data-and-got-no-data/m-p/62471#M6195 Divineo1097 2024-03-20T23:22:15Z https://community.48.ie/t5/Memberships/Paid-for-data-and-got-no-data/m-p/62472#M6196 <P>Your post is a little confusing - the subject refers to paying for data but the body refers to buying membership.</P> <P>Are you sure that the membership(s?) that you purchased in advance didn't stack on your account to kick in when the membership active at the time eventually expired?</P> <P>That's what happens when you buy a membership while you still have an active one.&nbsp;</P> <P>The newly purchased membership doesn't start immediately.</P> <P>What does your Transactions page say about the relevant purchases?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank" rel="noopener">https://48.ie/my48/transactions</A></LI> </UL> <P>What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank" rel="noopener">https://48.ie/my48</A></LI> </UL> <P>Does your Buy Plan page list any upcoming memberships?</P> <UL> <LI><A href="https://48.ie/my48/memberships" target="_blank" rel="noopener">https://48.ie/my48/memberships</A></LI> </UL> <P>If there has been some mistake with your membership plan purchases then you'll have to contact 48 support for further assistance.&nbsp;</P> <P>See the link in my signature below or email them at support@48months.zendesk.com</P> Thu, 21 Mar 2024 07:36:54 GMT https://community.48.ie/t5/Memberships/Paid-for-data-and-got-no-data/m-p/62472#M6196 dalyer 2024-03-21T07:36:54Z