https://community.48.ie/t5/Memberships/I-topped-up-my-phone-but-didn-t-get-my-monthly-plan/m-p/62280#M6125 <P>Hi,My membership was expired on 10.03 so I top up on 9.03 but I still don't have my monthly plan and when I top up they take 12.99 from my credit card....so what I have to do now</P> Mon, 11 Mar 2024 15:40:48 GMT robertp6120 2024-03-11T15:40:48Z https://community.48.ie/t5/Memberships/I-topped-up-my-phone-but-didn-t-get-my-monthly-plan/m-p/62280#M6125 <P>Hi,My membership was expired on 10.03 so I top up on 9.03 but I still don't have my monthly plan and when I top up they take 12.99 from my credit card....so what I have to do now</P> Mon, 11 Mar 2024 15:40:48 GMT https://community.48.ie/t5/Memberships/I-topped-up-my-phone-but-didn-t-get-my-monthly-plan/m-p/62280#M6125 robertp6120 2024-03-11T15:40:48Z https://community.48.ie/t5/Memberships/I-topped-up-my-phone-but-didn-t-get-my-monthly-plan/m-p/62286#M6126 <P>What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank">https://48.ie/my48</A></LI> </UL> <P>What does your Transactions page say about recent payments?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank">https://48.ie/my48/transactions</A></LI> </UL> <P>Does your Buy Plan page list any upcoming memberships?</P> <UL> <LI><A href="https://48.ie/my48/memberships" target="_blank">https://48.ie/my48/memberships</A></LI> </UL> <P>If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com</P> Mon, 11 Mar 2024 10:44:03 GMT https://community.48.ie/t5/Memberships/I-topped-up-my-phone-but-didn-t-get-my-monthly-plan/m-p/62286#M6126 dalyer 2024-03-11T10:44:03Z https://community.48.ie/t5/Memberships/I-topped-up-my-phone-but-didn-t-get-my-monthly-plan/m-p/62287#M6127 Having the same problem !! Mon, 11 Mar 2024 12:11:50 GMT https://community.48.ie/t5/Memberships/I-topped-up-my-phone-but-didn-t-get-my-monthly-plan/m-p/62287#M6127 DanilaR9715 2024-03-11T12:11:50Z https://community.48.ie/t5/Memberships/I-topped-up-my-phone-but-didn-t-get-my-monthly-plan/m-p/62288#M6128 <P>I already replied to your previous posts:</P> <UL> <LI><A href="https://community.48.ie/t5/Memberships/Membership-not-working/m-p/62274/highlight/true#M6119" target="_blank">https://community.48.ie/t5/Memberships/Membership-not-working/m-p/62274/highlight/true#M6119</A></LI> <LI><A href="https://community.48.ie/t5/Memberships/Membership-not-working/m-p/62277/highlight/true#M6122" target="_blank" rel="noopener">https://community.48.ie/t5/Memberships/Membership-not-working/m-p/62277/highlight/true#M6122</A></LI> </UL> <P>Did you contact 48 support as I suggested?</P> Mon, 11 Mar 2024 13:09:42 GMT https://community.48.ie/t5/Memberships/I-topped-up-my-phone-but-didn-t-get-my-monthly-plan/m-p/62288#M6128 dalyer 2024-03-11T13:09:42Z https://community.48.ie/t5/Memberships/I-topped-up-my-phone-but-didn-t-get-my-monthly-plan/m-p/62290#M6129 Sorry but my replies are not for you. I am replying another people let them know they are not the only ones.<BR />Yes. They told me they are having problem<BR />Thanks for your answer. Mon, 11 Mar 2024 13:40:38 GMT https://community.48.ie/t5/Memberships/I-topped-up-my-phone-but-didn-t-get-my-monthly-plan/m-p/62290#M6129 DanilaR9715 2024-03-11T13:40:38Z