https://community.48.ie/t5/Memberships/I-have-topped-up-12-99-don-t-get-any-data/m-p/61644#M5887 <P>I presume that "topped up €12.99" means that you bought a €12.99 membership plan?</P> <P>What does your Transactions page say about recent payments?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank">https://48.ie/my48/transactions</A></LI> </UL> <P>Maybe your current membership hasn't expired yet so the new membership has stacked on your account to start when the current one eventually expires?</P> <P>What does your My48 account Dashboard say about your current membership status and end date?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank" rel="noopener">https://48.ie/my48</A></LI> </UL> <P>Does your Buy Plan page list any upcoming membership plans?</P> <UL> <LI><A href="https://48.ie/my48/memberships" target="_blank" rel="noopener">https://48.ie/my48/memberships</A></LI> </UL> <P>If you use up your membership data allowance before the membership month is up and want to continue using mobile data then you need to buy a data add-on or use Flexi Data to get more data allowance:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268</A></LI> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Flexi-Data/ta-p/53114" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Flexi-Data/ta-p/53114</A></LI> </UL> <P>If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com</P> Wed, 07 Feb 2024 09:48:09 GMT dalyer 2024-02-07T09:48:09Z https://community.48.ie/t5/Memberships/I-have-topped-up-12-99-don-t-get-any-data/m-p/61641#M5886 <P>I just topped up 12.99, but I don't receive any data so far and no date show in my account.&nbsp;</P> Wed, 07 Feb 2024 08:13:54 GMT https://community.48.ie/t5/Memberships/I-have-topped-up-12-99-don-t-get-any-data/m-p/61641#M5886 XiaomengW2950 2024-02-07T08:13:54Z https://community.48.ie/t5/Memberships/I-have-topped-up-12-99-don-t-get-any-data/m-p/61644#M5887 <P>I presume that "topped up €12.99" means that you bought a €12.99 membership plan?</P> <P>What does your Transactions page say about recent payments?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank">https://48.ie/my48/transactions</A></LI> </UL> <P>Maybe your current membership hasn't expired yet so the new membership has stacked on your account to start when the current one eventually expires?</P> <P>What does your My48 account Dashboard say about your current membership status and end date?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank" rel="noopener">https://48.ie/my48</A></LI> </UL> <P>Does your Buy Plan page list any upcoming membership plans?</P> <UL> <LI><A href="https://48.ie/my48/memberships" target="_blank" rel="noopener">https://48.ie/my48/memberships</A></LI> </UL> <P>If you use up your membership data allowance before the membership month is up and want to continue using mobile data then you need to buy a data add-on or use Flexi Data to get more data allowance:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268</A></LI> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Flexi-Data/ta-p/53114" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Flexi-Data/ta-p/53114</A></LI> </UL> <P>If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com</P> Wed, 07 Feb 2024 09:48:09 GMT https://community.48.ie/t5/Memberships/I-have-topped-up-12-99-don-t-get-any-data/m-p/61644#M5887 dalyer 2024-02-07T09:48:09Z