topic Re: Live chat in Memberships

Can you help me activate my son's phone

Nicolah2377 — Sat, 20 Jan 2024 16:20:37 GMT

Re: Live chat

Nicolah2377 — Thu, 18 Jan 2024 13:49:15 GMT

I don't know why my new bank card has not gone though

Re: Live chat

dalyer — Thu, 18 Jan 2024 13:56:28 GMT

What happened?

Any error messages?

Most likely only 48 support will be able to help you with this.

To contact them see the link in my signature below or email them at support@48months.zendesk.com

Re: Live chat

Nicolah2377 — Sat, 20 Jan 2024 16:12:46 GMT

Can you help me activate my son's phone

Re: Can you help me activate my son's phone

dalyer — Sat, 20 Jan 2024 16:30:19 GMT

You'll have to explain what problem you're facing if you want assistance from the Community Forum.

What exactly are you trying to do, what goes wrong, any error messages etc.?

Have you followed the usual guidelines?

https://48.ie/help/new-to-48

If the issue is this one that you posted yesterday then, as I've already said, you'll have to contact 48 support about card payment issues/failures:

https://community.48.ie/t5/Internet/Live-chat/m-p/61403/highlight/true#M6742

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

Re: Live chat

dalyer — Sat, 20 Jan 2024 16:28:55 GMT

Duplicate post:

https://community.48.ie/t5/Memberships/Can-you-help-me-activate-my-son-s-phone/td-p/61432

Re: Live chat

Nicolah2377 — Wed, 24 Jan 2024 14:49:02 GMT

How can I buy a plan

Re: Live chat

dalyer — Wed, 24 Jan 2024 15:35:44 GMT

See here:

https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268

If you have problems then post details for feedback from the Community Forum.

E.g. what you're trying to do, the precise steps that you follow, what goes wrong, any error messages that you get etc.

If you need to contact 48 support then see the link in my signature below or email them at support@48months.zendesk.com

Ourt gleneely

Nicolah2377 — Wed, 24 Jan 2024 22:57:08 GMT

Re: Ourt gleneely

Nicolah2377 — Wed, 24 Jan 2024 22:59:24 GMT

Could you please help me get or renew my son's SIM card

How do I renew my SIM card

Nicolah2377 — Thu, 25 Jan 2024 00:47:28 GMT

Re: How do I renew my SIM card

Nicolah2377 — Thu, 25 Jan 2024 00:49:35 GMT

How do I renew a SIM card

Re: How do I renew my SIM card

dalyer — Thu, 25 Jan 2024 07:32:34 GMT

What do you mean by "renew"?

If you need get a replacement SIM then see here:

https://48.ie/help/sim-replacement

If you mean by membership then, as I've told you before, see here:

https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268

If you mean something else then you'll need to explain more clearly what it is.

If you're having problems then post details including error messages.

You've been posting about problems for a week now but haven't provided any details when requested and don't seem to have contacted 48 support as advised for some reason...

To contact 48 support see the link in my signature below or email them at support@48months.zendesk.com

Re: Ourt gleneely

dalyer — Thu, 25 Jan 2024 07:36:46 GMT

You've been posting about the same issue in multiple threads for a week now but repeatedly fail to provide further details when requested or, it seems, to contact 48 support for further advice when this is suggested.

There's no point in repeatedly posting threads about the same issue especially when you don't take on board advice posted in reply.

Re: Can you help me activate my son's phone

dalyer — Thu, 25 Jan 2024 09:39:01 GMT

Several duplicate threads/posts merged into one.

Re: Can you help me activate my son's phone

dalyer — Thu, 25 Jan 2024 07:47:36 GMT

@Nicolah2377 - if you need help then you need to explain in detail what your problem is, what you're trying to do, what goes wrong, what error messages you get etc. and/or contact 48 support for further assistance. There's no point in repeatedly posting in different threads for a week without doing one or both of these things.

Once again, to contact 48 support see the link in my signature below or email them at support@48months.zendesk.com