https://community.48.ie/t5/Memberships/Membership-paid-but-can-t-make-calls-or-use-data/m-p/61415#M5799 Was this problem solved having the same issue’s? Thu, 18 Jan 2024 17:35:36 GMT mountainman 2024-01-18T17:35:36Z https://community.48.ie/t5/Memberships/Membership-paid-but-can-t-make-calls-or-use-data/m-p/61342#M5776 <P>&nbsp;</P> <P>My membership has renewed and shows on my account as having mobile minutes and data however when I try to make a call I get a message you need to renew your membership. I also have no internet access.</P> <P>Help would be appreciated - I have emailed support but have no access for two days now.</P> Mon, 15 Jan 2024 13:38:01 GMT https://community.48.ie/t5/Memberships/Membership-paid-but-can-t-make-calls-or-use-data/m-p/61342#M5776 oonaghobrien 2024-01-15T13:38:01Z https://community.48.ie/t5/Memberships/Membership-paid-but-can-t-make-calls-or-use-data/m-p/61344#M5777 <P>Nobody here on the Community Forum is really going to be able to help with this.</P> <P>You'll have to persist with contacting 48 support.</P> <P>See the link in my signature below or email them at <A href="mailto:support@48months.zendesk.com" target="_blank">support@48months.zendesk.com</A></P> <P>If you have cause for complaint then see here:</P> <UL> <LI><A href="https://48.ie/legal/code-of-practice" target="_blank">https://48.ie/legal/code-of-practice</A></LI> </UL> <P>Did you ever have internet access?</P> <P>Are your APN settings configured correctly?</P> <UL> <LI><A href="https://community.48.ie/t5/Internet/No-mobile-data/m-p/60880/highlight/true#M6619" target="_blank">https://community.48.ie/t5/Internet/No-mobile-data/m-p/60880/highlight/true#M6619</A></LI> </UL> <P>Do you get the message about renewing membership on calls to Irish landline/mobile numbers?</P> <P>Can you receive calls and texts?</P> Mon, 15 Jan 2024 10:20:13 GMT https://community.48.ie/t5/Memberships/Membership-paid-but-can-t-make-calls-or-use-data/m-p/61344#M5777 dalyer 2024-01-15T10:20:13Z https://community.48.ie/t5/Memberships/Membership-paid-but-can-t-make-calls-or-use-data/m-p/61350#M5780 <P>I have been able to get and make calls as well as access the internet for years. I can still receive calls and texts. I have an email into customer support but no response yet.</P> Mon, 15 Jan 2024 13:23:42 GMT https://community.48.ie/t5/Memberships/Membership-paid-but-can-t-make-calls-or-use-data/m-p/61350#M5780 oonaghobrien 2024-01-15T13:23:42Z https://community.48.ie/t5/Memberships/Membership-paid-but-can-t-make-calls-or-use-data/m-p/61351#M5781 <P>Maybe try calling the phone number here?</P> <UL> <LI><A href="https://48.ie/legal/code-of-practice" target="_blank">https://48.ie/legal/code-of-practice</A></LI> </UL> Mon, 15 Jan 2024 13:37:30 GMT https://community.48.ie/t5/Memberships/Membership-paid-but-can-t-make-calls-or-use-data/m-p/61351#M5781 dalyer 2024-01-15T13:37:30Z https://community.48.ie/t5/Memberships/Membership-paid-but-can-t-make-calls-or-use-data/m-p/61415#M5799 Was this problem solved having the same issue’s? Thu, 18 Jan 2024 17:35:36 GMT https://community.48.ie/t5/Memberships/Membership-paid-but-can-t-make-calls-or-use-data/m-p/61415#M5799 mountainman 2024-01-18T17:35:36Z https://community.48.ie/t5/Memberships/Membership-paid-but-can-t-make-calls-or-use-data/m-p/61417#M5800 <P>Almost certainly you'll need to contact 48 support if you're having the same problem as I mentioned to you already here:</P> <UL> <LI><A href="https://community.48.ie/t5/Memberships/Nothing-works-and-being-told-membership-expired/td-p/61390" target="_blank">https://community.48.ie/t5/Memberships/Nothing-works-and-being-told-membership-expired/td-p/61390</A></LI> </UL> <P>See the link in my signature below or email them at support@48months.zendesk.com</P> Thu, 18 Jan 2024 18:27:07 GMT https://community.48.ie/t5/Memberships/Membership-paid-but-can-t-make-calls-or-use-data/m-p/61417#M5800 dalyer 2024-01-18T18:27:07Z