Sim not working but money taken from my account

KarlG4236 — Thu, 30 Nov 2023 17:40:46 GMT

I tried to set up with new sim from my existing vodafone account but encountered problem. Set up payment details from my account and want to cancel this as I have no access

Re: Sim not working but money taken from my account

dalyer — Thu, 30 Nov 2023 19:03:59 GMT

> I tried to set up with new sim from my existing vodafone account

This doesn't really make much sense.

48 has nothing to do with Vodafone.

Maybe you can clarify what you mean.

Did you obtain and successfully activate a 48 SIM?

https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

Is your phone unlocked for use on any network?

https://48.ie/unlock-your-phone

Can you get a connection to the 48 network?

If you do a manual search for networks can you see and connect to 48?

Do you have an active membership listed on your My48 account Dashboard?

https://48.ie/my48

What does your Transactions page say about recent payments?

https://48.ie/my48/transactions

What happens when you try to make a call?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

topic Sim not working but money taken from my account in Memberships

Sim not working but money taken from my account

Re: Sim not working but money taken from my account