https://community.48.ie/t5/Memberships/Out-of-credit/m-p/60360#M5477 <P>What does your My48 account Dashboard say about your membership status?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank">https://48.ie/my48</A></LI> </UL> <P>What does your Transactions page say about recent payments?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank">https://48.ie/my48/transactions</A></LI> </UL> <P>Do all outgoing calls result in the "out of credit" message?</P> <P>Remember that only Irish landline and mobile calls (and Northern Ireland landlines dialled with the 048 prefix) are covered by membership/add-on call minutes and other calls need cash credit to pay for them:</P> <UL> <LI><A href="https://48.ie/charges" target="_blank">https://48.ie/charges</A></LI> </UL> <P>Can you receive calls, send/receive texts, use data?</P> <P>What exactly do you mean by "the service on calls and internet is worse"?</P> <P>If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com</P> Wed, 01 Nov 2023 10:44:47 GMT dalyer 2023-11-01T10:44:47Z https://community.48.ie/t5/Memberships/Out-of-credit/m-p/60358#M5476 <P>My credit is paid by DD every month. I am up to date with payments but when I try to call I get the message that I am out of credit. My plan has unlimited minutes. I have turned my phone off and on again but I still cannot make calls. I have also found that since I put in the new "upgraded" sim the service on calls and internet is worse.&nbsp;</P> Wed, 01 Nov 2023 10:26:48 GMT https://community.48.ie/t5/Memberships/Out-of-credit/m-p/60358#M5476 KarenW0233 2023-11-01T10:26:48Z https://community.48.ie/t5/Memberships/Out-of-credit/m-p/60360#M5477 <P>What does your My48 account Dashboard say about your membership status?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank">https://48.ie/my48</A></LI> </UL> <P>What does your Transactions page say about recent payments?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank">https://48.ie/my48/transactions</A></LI> </UL> <P>Do all outgoing calls result in the "out of credit" message?</P> <P>Remember that only Irish landline and mobile calls (and Northern Ireland landlines dialled with the 048 prefix) are covered by membership/add-on call minutes and other calls need cash credit to pay for them:</P> <UL> <LI><A href="https://48.ie/charges" target="_blank">https://48.ie/charges</A></LI> </UL> <P>Can you receive calls, send/receive texts, use data?</P> <P>What exactly do you mean by "the service on calls and internet is worse"?</P> <P>If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com</P> Wed, 01 Nov 2023 10:44:47 GMT https://community.48.ie/t5/Memberships/Out-of-credit/m-p/60360#M5477 dalyer 2023-11-01T10:44:47Z