topic Sim card in Memberships

Sim card

TomasD2775 — Mon, 23 Oct 2023 15:51:45 GMT

Hi, i lost my sim card along with a phone 😞 Any chance to get new sim card with the same number and plan? Thanks.

dalyer — Mon, 23 Oct 2023 16:02:59 GMT

You can order a replacement SIM here:

TomasD2775 — Mon, 23 Oct 2023 16:35:09 GMT

Thank you, i tried, but that option is inactive due to suspended account?

dalyer — Mon, 23 Oct 2023 17:07:37 GMT

What do you mean by "suspended"?

You mean because you didn't buy membership for 6+ months?

If that's the case then you need to first contact 48 support to see if they can reactivate the account.

After that you should be able to order a replacement SIM.

But you might want to ask them about that too just to be sure.

See the link in my signature below or email them at support@48months.zendesk.com