topic paid for a new plan and 3 hours later not working in Memberships https://community.48.ie/t5/Memberships/paid-for-a-new-plan-and-3-hours-later-not-working/m-p/59892#M5299 <P>I am majorily pissed off, i have wasted at least an hour trying to find a way of contacting 48 after buying a plan that I need to use now. After buying it my account affirms that i have data and calls txt, but my phone wont connect to the internet. I have checked my data etc and the setting is ok this seems a 48 issue and no way to contact then a bloody joke.</P><P>I'll have to find a blog or online facilty to vent my anger to potrential new customers to let then know what they are getting into.</P><P>If anyone here can help It would be great.</P><P>&nbsp;</P> Thu, 05 Oct 2023 14:11:49 GMT FrankF6001 2023-10-05T14:11:49Z paid for a new plan and 3 hours later not working https://community.48.ie/t5/Memberships/paid-for-a-new-plan-and-3-hours-later-not-working/m-p/59892#M5299 <P>I am majorily pissed off, i have wasted at least an hour trying to find a way of contacting 48 after buying a plan that I need to use now. After buying it my account affirms that i have data and calls txt, but my phone wont connect to the internet. I have checked my data etc and the setting is ok this seems a 48 issue and no way to contact then a bloody joke.</P><P>I'll have to find a blog or online facilty to vent my anger to potrential new customers to let then know what they are getting into.</P><P>If anyone here can help It would be great.</P><P>&nbsp;</P> Thu, 05 Oct 2023 14:11:49 GMT https://community.48.ie/t5/Memberships/paid-for-a-new-plan-and-3-hours-later-not-working/m-p/59892#M5299 FrankF6001 2023-10-05T14:11:49Z Re: paid for a new plan and 3 hours later not working https://community.48.ie/t5/Memberships/paid-for-a-new-plan-and-3-hours-later-not-working/m-p/59898#M5301 <P>Can you make/receive calls and send/receive texts?</P> <P>Did you configure your APN settings?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledgebase/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106" target="_blank">https://community.48.ie/t5/The-Knowledgebase/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106</A></LI> </UL> <P>If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com</P> Thu, 05 Oct 2023 14:41:43 GMT https://community.48.ie/t5/Memberships/paid-for-a-new-plan-and-3-hours-later-not-working/m-p/59898#M5301 dalyer 2023-10-05T14:41:43Z