topic Re: Membership in Memberships

Membership

YangyangC3437 — Thu, 05 Oct 2023 07:22:40 GMT

Hey,I have already bought a membership for this month,but I didn’t receive, it shows I need to pay again,what is the problem?

dalyer — Thu, 05 Oct 2023 08:28:19 GMT

Does the recent purchase appear on your transactions list?

Where is it saying that you need to pay again?

What is the exact message?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

YangyangC3437 — Thu, 05 Oct 2023 08:52:53 GMT

Hi, thanks for your kind info,

I checked that the recent purchase appears on your transactions list.

but my48 shows no active membership, need to buy today.so I dont know what's problem

dalyer — Thu, 05 Oct 2023 09:55:35 GMT

@YangyangC3437 wrote:

but my48 shows no active membership

You mean it doesn't show something like this?

Remember that a newly purchased membership does not start immediately but only when the current memberhship has expired.

If the newly purchased membership should be working now but is not then you'll probably need to contact 48 support.