topic Re: Requesting payment again in Memberships

Requesting payment again

BrendanR1909 — Tue, 12 Sep 2023 11:28:44 GMT

Any of ye have problem with 48 these days. I have standing order each month and the €12.99 went out of my account 6th sept as it does each month. But last night and today it’s telling me I’m out of data for my current membership and seems to be directing me to app to buy membership??🤔

Re: Requesting payment again

dalyer — Tue, 12 Sep 2023 12:31:13 GMT

What does your My48 account say about your current membership status:

https://48.ie/my48

What does your Transactions page say about recent transactions?

https://48.ie/my48/transactions

Several people have reported issues/problems with auto-renewal lately. Maybe it's a general problem. You might want to contact 48 support about this. See the link in my signature below or email them at support@48months.zendesk.com

Re: Requesting payment again

ciarnc4508 — Tue, 12 Sep 2023 19:44:06 GMT

I am experiencing the same issue today. It's very frustrating and frequent occurrence and they do not seem to be doing anything to resolve