topic Re: I’m unable to add membership in Memberships

I’m unable to add membership

Lindam4642 — Fri, 14 Jul 2023 08:51:59 GMT

Re: I’m unable to add membership

dalyer — Fri, 14 Jul 2023 09:37:37 GMT

You'll need to post a bit more info if you want help from the community forum.

How are you trying to buy a membership plan?

What happens?

Any error messages?

Were you ever able to buy membership plans before?

Have you followed the instructions here?

https://community.48.ie/t5/The-Knowledgebase/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

Re: I’m unable to add membership

CarlaB5866 — Fri, 14 Jul 2023 12:27:03 GMT

hello, make the payment with my International Visa card, the discount is made to my bank, however the purchase of my plan was not made to my number help thanks
hello, make the payment with my International Visa card, the discount is made to my bank, however the purchase of my plan was not made to my number help thanks
hello, make the payment with my International Visa card, the discount is made to my bank, however the purchase of my plan was not made to my number help thanks

Re: I’m unable to add membership

dalyer — Fri, 14 Jul 2023 13:21:09 GMT

What does your My48 dashboard say about your membership status?

https://48.ie/my48

What does your Transactions page say about recent purchases?

https://48.ie/my48/transactions

Remember that if you have a current membership plan and have used up membership plan allowances then you need to buy add-ons to tide you over until the membership plan period expires:

https://48.ie/my48/addons

In that case buying a new membership plan won't help as the new plan will stack to kick in when the current plan expires. The new open will not start immediately.

If necessary contact 48 support as I explained above.