topic Re: Disingenuous subscription increase in Memberships

Disingenuous subscription increase

Johannesv2124 — Tue, 30 May 2023 14:06:56 GMT

I recently received the notice that my account is being moved from a monthly billing cycle to a 4 weekly cycle.

The link with more info in it results in a 404 error:
https://48.ie/legal/reg14_may2023

The sneaky bit is that you are going from a 12 / year billing to 13 / year (52 weeks / 4 = 13)
That means if you were on eg 12.99 * 12 = 155.88 vs 12 *13 =168.87 or 8.33% increase.

So if you move me and you stay true to your claim of same fee for life then there should be a 8.33% decrease.

I would rather that 48 rather be transparent about it and I would prefer to stay on a monthly cycle, how do I do that?

Re: Disingenuous subscription increase

christophere6288 — Tue, 30 May 2023 18:18:28 GMT

Me too

Re: Disingenuous subscription increase

dalyer — Wed, 31 May 2023 08:37:12 GMT

@Johannesv2124 wrote:

The link with more info in it results in a 404 error:
https://48.ie/legal/reg14_may2023

That link seems to be working again today.

Re: Disingenuous subscription increase

dalyer — Wed, 31 May 2023 08:37:46 GMT

@christophere6288 wrote:
Me too

Yes - it applies to all users although some received the email before others for some reason.

Re: Disingenuous subscription increase

dalyer — Wed, 31 May 2023 08:39:25 GMT

Saw this in the news yeterday and posted in another thread here:

* https://www.independent.ie/business/technology/mobile-operator-48-under-investigation-by-regulator-for-sneaky-price-rise/a1775317568.html

Re: Disingenuous subscription increase

DonieM3037 — Thu, 01 Jun 2023 10:06:43 GMT

Here's hoping that the regulator ComReg will see this for what it is, a blatant disregard for the promise 48 made in all it's launch publicity, that subscriptions would remain at signup level for life.

How can you maintain respect for a company that is 100% two faced, and has no shame or integrity.

ComReg please hold them to their launch promise.

Re: Disingenuous subscription increase

dalyer — Mon, 03 Jul 2023 20:31:24 GMT

Indo: 48 abandons price rise after customer complaints

https://m.independent.ie/business/technology/48-abandons-price-rise-after-customer-complaints/a781376747.html