topic Re: Can’t buy membership in Memberships

Can’t buy membership

priyankam3388 — Tue, 02 May 2023 10:18:38 GMT

Re: Can’t buy membership

dalyer — Tue, 02 May 2023 11:08:41 GMT

Your post was blank @priyankam3388

You'll need to describe the issue that you're having if you want assistance from the community forum.

Include details of the exact steps that you're taking and any error messages that occur.

If the following doesn't help:

https://community.48.ie/t5/The-Knowledgebase/How-do-I-buy-Membership-Add-ons-or-Top-up-on-My48/ta-p/268

and you need to contact 48 support then see the link in my signature below or email them at support@48months.zendesk.com

Re: Can’t buy membership

PaulOM2891 — Sat, 06 May 2023 14:37:55 GMT

Hi. I have activated my sim this morning but I cannot purchase membership. Keep getting a message that, you're not allowed to purchase memberships since you have a bundle in progress. There's 7 hours gone by now since I activated my sim.
The sim is working as I can receive calls and texts.
I did receive a 1 gig data for free.
Can you please help me out with the issue.

Re: Can’t buy membership

dalyer — Sat, 06 May 2023 18:51:23 GMT

@PaulOM2891 wrote:
Hi. I have activated my sim this morning but I cannot purchase membership. Keep getting a message that, you're not allowed to purchase memberships since you have a bundle in progress. There's 7 hours gone by now since I activated my sim.
The sim is working as I can receive calls and texts.
I did receive a 1 gig data for free.
Can you please help me out with the issue.

This seems to happen to some new uers for some reason that has never been explained here.

I think that you'll have to contact 48 support and ask them to look into it for you.

See the link in my signature below or email them at support@48months.zendesk.com