topic Re: Roaming problems in Memberships

Roaming problems

JennieB3541 — Fri, 12 Nov 2021 21:18:07 GMT

Hi. I was in Northern Ireland for the weekend and my phone would not auto connect to any network. I manually connected to o2 and could make and received calls but I could not get any data. What am I doing wrong?

Re: Roaming problems

dalyer — Sat, 13 Nov 2021 17:55:32 GMT

Might be worth reviewing the threads linked here:

https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56677/highlight/true#M5634

Problems while roaming seem to be quite common for some reason even though things should just work automatically.

Re: Roaming problems

JohnC0259 — Tue, 23 Nov 2021 20:33:42 GMT

My wife & I both have been on 48 for over a year, I have a Huawei mobile and my wife has a Samsung, data roaming never works on either phone when traveling in Europe - France, Portugal, Greece or Northern Ireland. Have given up trying to troubleshoot with 48 support. Initially I was told the problem was only related to the Hauwei, but we have the same problem with Samsung phones. My wife recently upgrade to a new Samsung & data romaing also refused to work recently while in Belfast.

Re: Roaming problems

dalyer — Tue, 23 Nov 2021 22:43:13 GMT

Hi @JohnC0259 , did you try the advice in the link that I posted above? Roaming used to work for me no problems but unfortunately I haven't been abroad for a good while now...

Re: Roaming problems

JohnC0259 — Wed, 24 Nov 2021 20:30:39 GMT

No, it's an very interesting post. I hope to be in France late December & will try it. If it works I let you know, if not I be moving back to Vodafone.

Thanks for your post and interest.

John

Re: Roaming problems

FabianH2657 — Sat, 22 Jan 2022 10:07:16 GMT

I've given up in 48 when traveling. Never works on iPhone or Android. At one point it worked once in Portugal on my iPhone but since then never again in Greece, Italy, Germany or Northern Ireland... Spent countless hours troubleshooting or reading this forum..it's insane. No such issues with Virgin or with Gomo...good riddance 48!

Re: Roaming problems

Janicel3440 — Tue, 03 May 2022 12:30:44 GMT

I am actually leaving 48 because of this issue, you would think that they would have sorted it at this stage its rediculas.

Re: Roaming problems

Janicel3440 — Tue, 03 May 2022 12:32:22 GMT

I have decided to leave too as its just so frustrating every time i go away, even if working in Newry it still wont work, total madness.

Re: Roaming problems

StephenM8063 — Thu, 05 May 2022 18:05:19 GMT

I was in Manchester over the weekend and followed the instuctions on this site which worked for me i.e. in the 48 Sim menu change the 'When Abroad' from Manual to 'International - roaming Profile'.

I did have a lot of problems trying to get my data to work. I changed the APN settings to match what is suggested in this site but it didn't work. How I got it to work was to only add the first 2 lines in the APN settings. Took me a long time to figure this out.

I was on the verge of leaving 48 until I got it working in the end.

Re: Roaming problems

dalyer — Thu, 05 May 2022 18:18:46 GMT

@StephenM8063 wrote:

I was in Manchester over the weekend and followed the instuctions on this site which worked for me i.e. in the 48 Sim menu change the 'When Abroad' from Manual to 'International - roaming Profile'.

I did have a lot of problems trying to get my data to work. I changed the APN settings to match what is suggested in this site but it didn't work. How I got it to work was to only add the first 2 lines in the APN settings. Took me a long time to figure this out.

I was on the verge of leaving 48 until I got it working in the end.

https://community.48.ie/t5/Memberships/APN-problems/m-p/57723/highlight/true#M4624

Re: Roaming problems

IbrahimA6923 — Sat, 17 Aug 2024 08:54:50 GMT

That’s true, not working in greece at all. All trouble shooting done with no access.

Re: Roaming problems

dalyer — Sat, 17 Aug 2024 09:01:55 GMT

Unfortunately many people still seem to have problems when trying to use roaming services for some reason and nobody from 48 has ever explained why or provided a guaranteed fix.

As such, the usual generic advice for roaming issues applies...

If your SIM predates January 2023 then maybe get a replacement in case it helps with roaming issues:

https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

By the way, you replied to a three year old thread which seems a bit odd.