topic unlimited minutes but cannot call anybody - no credit in Memberships

unlimited minutes but cannot call anybody - no credit

JiriP7574 — Mon, 16 Aug 2021 10:57:54 GMT

I have paid recently for my first membership. In my account I can see unlimited minutes, but when I try to call, it says no credit to make a call.

dalyer — Mon, 16 Aug 2021 19:56:33 GMT

This seems to happen from time to time to some new members.

No idea why.

You'll probably have to contact 48 support to get it sorted out.

See the link in my signature below.

Hope this helps.

JiriP7574 — Thu, 19 Aug 2021 10:05:27 GMT

Thanks for help, I didnt find that for international call you must have extra credit. Irish calls are fine.

dalyer — Thu, 19 Aug 2021 10:40:57 GMT

@JiriP7574 wrote:
Thanks for help, I didnt find that for international call you must have extra credit. Irish calls are fine.

Yes - you need cash credit to pay for international calls/texts:

They are not covered by membership/add-on allowances.