topic Re: Recruiter issue in Memberships

Recruiter issue

MickM7182 — Wed, 02 Dec 2020 10:50:23 GMT

Hi
Just looking for opinions that might be able to help me. I’ve referred a good number of people and have received €8 per person and used it to buy future memberships. But two weeks ago I began having an issue. I’ve referred 4 new users using my recruiter sims and I haven’t received the credit, neither have my recruitees. I know they had a terms and conditions change on November 16th so I guess it is related to this but it’s been raised to second level support for just under two weeks with no resolution. Anyone else experiencing this? Will be referrals still be tracked and correct credits (or vouchers) be supplied to me and my new recruits? I’m losing confidence fast in chat support, they don’t seem overly interested in the issue other than “we’ll be in touch once it’s resolved”.
They originally said 5 working days. Then on working day 7 said it’s 5-10 working days.

Should I stop recruiting?

Re: Recruiter issue

dalyer — Wed, 02 Dec 2020 13:41:58 GMT

I presume you checked the terms and conditions yourself already?

https://48.ie/legal/recruit-rules

At a glance there seems to be a limit of 50 SIMs ordered (or activated?) per month in case that's relevant in your case (you don't say how many people you have recruited)?
Note also that all through the terms and conditions they emphasise that the offer is at their sole discretion.

Hope this helps.

Re: Recruiter issue

MickM7182 — Wed, 02 Dec 2020 13:57:40 GMT

I recruited 7 previously over the previous 2 months. The lasted 4 if I’d received the credit would have made it 11 in two months. Doubt they decided to cut me off.

Re: Recruiter issue

dalyer — Wed, 02 Dec 2020 14:08:15 GMT

OK - the 50 limit is definitely irrelevant so.

Not sure why support can't give you a quicker explanation though...