topic Re: Membership renewal in Memberships

Membership renewal

JohnOC3478 — Sat, 14 Nov 2020 15:08:31 GMT

Why was my credit not used to renew my membership? Hey guys, I received credit for recruit & reward but I was charged for my membership renewal ? Why did the membership renewal not use the recruit & reward credit to purchase this months membership?

Re: Membership renewal

dalyer — Sat, 14 Nov 2020 16:21:15 GMT

It may be that auto renewal always buys membership using the registered card and not your credit balance even if you have enough to pay for it.
I can't remember.
Anyway just manually buy a membership now and it will stack to kick in when your current membership expires and the auto renewal will skip that month.

Hope this helps.

Re: Membership renewal

JohnOC3478 — Sat, 14 Nov 2020 19:03:33 GMT

How do I know the membership will stack and skip renewal?

Re: Membership renewal

dalyer — Sat, 14 Nov 2020 19:37:14 GMT

It will be listed on your account when you buy it and the auto renew won't trigger if there is already a membership purchased and ready to start next month.

Hope this helps.