topic Re: Unknow error when logging in to the my 48 android app in Memberships

Unknow error when logging in to the my 48 android app

CathalP6197 — Mon, 02 Nov 2020 17:05:42 GMT

I'm having and issue where i cannot log into my "my 48" android app. I have checked that my login credentials are correct and have tried multiple time. I wait about a minute and then get a "Unknown error" msg pop up. I have already activated my sim online and have can use it fine

My device is a samsung s20 5g

Re: Unknow error when logging in to the my 48 android app

dalyer — Mon, 02 Nov 2020 17:53:35 GMT

The app has been acting up for about a week now.
Looks like some sort of server side problem.
Just use the website instead of the app for now to access your My48 account.

Hope this helps.

Re: Unknow error when logging in to the my 48 android app

aardsoft — Fri, 15 Apr 2022 16:08:08 GMT

I am also getting this. What is the cause?

Re: Unknow error when logging in to the my 48 android app

dalyer — Fri, 15 Apr 2022 21:43:50 GMT

https://community.48.ie/t5/Just-Hang-Out/App-issues/m-p/57616/highlight/false#M2545

Re: Unknow error when logging in to the my 48 android app

janemoore — Sat, 16 Apr 2022 08:00:27 GMT

Cannot log in unknown error

Re: Unknow error when logging in to the my 48 android app

dalyer — Sat, 16 Apr 2022 10:43:54 GMT

See the link that I posted above.

Re: Unknow error when logging in to the my 48 android app

EvanM3726 — Sat, 16 Apr 2022 11:27:02 GMT

Hi This error is coming up for two of us in my house and the 48 people tell you to log out and in no luck and reinstall the app done this no joy can someone get back to me on this error please because the chat person although normally good is going with the standard it fix that doesnt work ...

Re: Unknow error when logging in to the my 48 android app

dalyer — Sat, 16 Apr 2022 12:01:56 GMT

@EvanM3726 wrote:

Hi This error is coming up for two of us in my house and the 48 people tell you to log out and in no luck and reinstall the app done this no joy can someone get back to me on this error please because the chat person although normally good is going with the standard it fix that doesnt work ...

Only 48 support are going to be able to explain and fix this.

Nobody here on the community forum is going to be able to do that.

You can use the website instead of the app in order to access your account.

That's what I normally do because I gave up on the app a long time ago on account of repeated problems like this.