topic Re: Cannot change settings to buy credit from a new debit ca in Memberships

Cannot change registered payment card details

danpaterson — Thu, 25 Apr 2024 14:50:26 GMT

Lost my old debit card and can't seem to change settings to buy from a different debit card

Re: Cannot change settings to buy credit from a new debit ca

danpaterson — Wed, 25 Mar 2020 16:07:49 GMT

Re: Cannot change settings to buy credit from a new debit ca

dalyer — Wed, 25 Mar 2020 16:58:50 GMT

What happens when you try to delete your registered card details and add a new card here?

https://www.48months.ie/my-48/my-card

Any error messages etc.?

Note that some others seem to be having problems with card payments especially when trying to use a card that is not registered in case that's relevant here too?

See this thread for more on this:

https://community.48months.ie/t5/Memberships/Error-submitting-payment/m-p/53051#M3465

Hope this helps.

Re: Cannot change settings to buy credit from a new debit ca

dalyer — Fri, 27 Mar 2020 13:33:56 GMT

Any update @danpaterson ?

Re: Cannot change settings to buy credit from a new debit ca

dalyer — Sat, 28 Mar 2020 13:33:05 GMT

I just tried topping up my cash credit balance by €1 using my stored card details and the Android app and the payment went through fine.

Re: Cannot change settings to buy credit from a new debit ca

eileenflynn — Sun, 08 Jan 2023 16:28:52 GMT

Can't save card details

Re: Cannot change settings to buy credit from a new debit ca

dalyer — Sun, 08 Jan 2023 19:27:10 GMT

What exactly happens when you try?

I presume that you're doing it here under Payment Details?

https://48.ie/my48/settings

If you can't get it working then you'll need to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com

Re: Cannot change settings to buy credit from a new debit ca

RonanC6790 — Mon, 29 May 2023 11:54:19 GMT

I cannot add a crad either. I get the error "Could not initiate Secured Payments. Please try later" wehn adding a card or trying to buy a membership (tried on 2 laptops and 3 phones with different networks and same error). Any idea what the issue could be?

Re: Cannot change settings to buy credit from a new debit ca

dalyer — Mon, 29 May 2023 13:35:31 GMT

@RonanC6790 wrote:

I cannot add a crad either. I get the error "Could not initiate Secured Payments. Please try later" wehn adding a card or trying to buy a membership (tried on 2 laptops and 3 phones with different networks and same error). Any idea what the issue could be?

You'll probably have to contact 48 support about this and see what they say.

See the link in my signature below or email them at support@48months.zendesk.com

Re: Cannot change settings to buy credit from a new debit ca

Juliusa1114 — Thu, 25 Apr 2024 14:10:35 GMT

i cannot able to top me card

Re: Cannot change settings to buy credit from a new debit ca

dalyer — Thu, 25 Apr 2024 14:43:31 GMT

Your post is unclear.

What exactly are you trying to do, what happens, what goes wrong, any error messages?

If you need to contact 48 support about this then see the links in my signature below.