https://community.48.ie/t5/Memberships/Sim/m-p/51401#M3040 Tell her to email 48 support on support@48months.zendesk.com and they should be able to help her get access to her account again and then she can order a replacement SIM.<BR /><BR />Hope this helps. Sat, 29 Dec 2018 22:28:51 GMT dalyer 2018-12-29T22:28:51Z https://community.48.ie/t5/Memberships/Sim/m-p/51400#M3039 My girlfriend lost her email and password for her 48 sim she needs a new micro sim and wants to keep her old number Sat, 29 Dec 2018 21:40:23 GMT https://community.48.ie/t5/Memberships/Sim/m-p/51400#M3039 themac 2018-12-29T21:40:23Z https://community.48.ie/t5/Memberships/Sim/m-p/51401#M3040 Tell her to email 48 support on support@48months.zendesk.com and they should be able to help her get access to her account again and then she can order a replacement SIM.<BR /><BR />Hope this helps. Sat, 29 Dec 2018 22:28:51 GMT https://community.48.ie/t5/Memberships/Sim/m-p/51401#M3040 dalyer 2018-12-29T22:28:51Z https://community.48.ie/t5/Memberships/Sim/m-p/51402#M3041 Did that help at all <a href="https://community.48.ie/t5/user/viewprofilepage/user-id/216258">@themac</a>? Sun, 30 Dec 2018 09:13:27 GMT https://community.48.ie/t5/Memberships/Sim/m-p/51402#M3041 dalyer 2018-12-30T09:13:27Z