topic Membership in Memberships

Membership

tarahazel1234 — Sun, 29 Nov 2015 20:38:38 GMT

I bought membership a few days ago and I made no calls or texts and now it's ran out? It worked for a few days but that's it
What's wrong with it?
Thanks

Re: Membership

dalyer — Sun, 29 Nov 2015 22:19:38 GMT

Are you sure that you're not still on the previous membership which has not yet expired and you have used up that membership's allowances which means you'll need to buy add-ons to tide you over to the end of the current membership?

What does your online account say about

- your current membership and expiry date?

- your current membership allowance balances?

- any "next" membership and start date (under the Membership Planner) section on the right hand side of your account page?

Hope this helps.

Re: Membership

dalyer — Mon, 30 Nov 2015 10:32:26 GMT

Did that help at all?

Re: Membership

tarahazel1234 — Tue, 01 Dec 2015 07:36:13 GMT

Yeah I've checked that all and nothing seemed to work:/

Re: Membership

dalyer — Tue, 01 Dec 2015 08:05:18 GMT

You haven't clarified the info that I asked for above so I can't really help further.
You'll probably need to contact 48 sort for help with this.

http://help.48months.ie/requests/new

Hope this helps.

Re: Membership

dalyer — Mon, 07 Dec 2015 21:47:37 GMT

Did you get this sorted?