topic Re: 3 hours to activate sim?? in Memberships

3 hours to activate sim??

wobs — Thu, 26 Nov 2015 20:48:11 GMT

Activated me SIM at 5.30 and now 8.45 but still have signal on old SIM and it says to wait till coverage is gone before putting in New 48 SIM ???

Re: 3 hours to activate sim??

dalyer — Fri, 27 Nov 2015 09:31:25 GMT

Activations are done during 48 support office hours and not 24x7.

48 support office hours are 8AM to 10PM.

How to get help

Give it a bit longer and if it's still not done later this morning then contact 48 support using the info in the link above.

Hope this helps,

Re: 3 hours to activate sim??

wobs — Fri, 27 Nov 2015 10:00:41 GMT

Great thanks for your help I was sure about it thanks again

Re: 3 hours to activate sim??

dalyer — Fri, 27 Nov 2015 17:59:25 GMT

Did you get it sorted/activated?

Re: 3 hours to activate sim??

wobs — Fri, 27 Nov 2015 19:32:33 GMT

Sure did thanks

Re: 3 hours to activate sim??

dalyer — Fri, 27 Nov 2015 20:11:20 GMT

Great. Glad you got sorted.

Re: 3 hours to activate sim??

wobs — Fri, 27 Nov 2015 20:43:21 GMT

Don't know if this is relevant to the change to 48 but when with Vodafone and if I got a message from someone their name came up,now since new 48 SIM just the numbers are coming up no names....any ideas

Re: 3 hours to activate sim??

wobs — Fri, 27 Nov 2015 20:47:28 GMT

Ah I figured it out never saved contacts on phone they were all on SIM 😭

Re: 3 hours to activate sim??

dalyer — Fri, 27 Nov 2015 21:23:40 GMT

It's generally better to save contacts in your Google account on Android or iCloud contacts on iOS rather than on the sim.
That way they get backed up.

Hope this helps.

Re: 3 hours to activate sim??

wobs — Sun, 29 Nov 2015 21:35:06 GMT

If I'm getting a new phone and the SIM required is a nano but the one in my old phone is not a nano what can I do?

Re: 3 hours to activate sim??

dalyer — Sun, 29 Nov 2015 22:15:20 GMT

You can order a replacement SIM of the right size.

See here:

Need to swap your SIM?

Hope this helps.

Re: 3 hours to activate sim??

dalyer — Mon, 30 Nov 2015 10:32:47 GMT

Did that help at all?

Re: 3 hours to activate sim??

wobs — Mon, 30 Nov 2015 12:34:01 GMT

Sure did I ordered one this morning thanks very much

Re: 3 hours to activate sim??

wobs — Thu, 17 Dec 2015 19:10:06 GMT

So got my new SIM but not using new phone till Xmas day so if activate new SIM will old SIM get cancelled on my old phone

Re: 3 hours to activate sim??

dalyer — Thu, 17 Dec 2015 20:15:07 GMT

If it's a replacement SIM and you activate it then your current SIM will get deactivated.

You probably want to wait until you are ready to use the SIM/new phone before activating the SIM.

Normally 48 have staff on duty to do this over the Xmas hols.

Hope this helps.

Re: 3 hours to activate sim??

wobs — Thu, 17 Dec 2015 20:23:31 GMT

Great thanks il activate it Xmas eve morning

Re: 3 hours to activate sim??

rebeccaa — Mon, 04 Jan 2016 21:14:24 GMT

I done activation. Still not work

Re: 3 hours to activate sim??

dalyer — Mon, 04 Jan 2016 23:11:44 GMT

What exactly doesn't work?
You may need to contact 48 support for assistance here:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: 3 hours to activate sim??

dalyer — Tue, 05 Jan 2016 09:32:49 GMT

Any update?

Re: 3 hours to activate sim??

rebeccaa — Wed, 06 Jan 2016 20:11:39 GMT

Sim still not work help me please