topic Re: In Granada - have Guido package in Memberships

In Granada - have Guido package

quartz — Sun, 28 Oct 2018 09:00:35 GMT

I am in Spain and my phone is not working despite me switching over to Guido and my phone showing that I am connected to Orange. I urgently need this matter rectified please and would be grateful for your help. Thank you.

Re: In Granada - have Guido package

dalyer — Sun, 28 Oct 2018 09:19:44 GMT

Could be this issue due to the stupid way that Apple do things.

https://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

You may have to try that many times before it works.

If that doesn't help then you'll need to contact 48 support.
See the link in my signature below.

Hope this helps.

Re: In Granada - have Guido package

dalyer — Sun, 28 Oct 2018 11:29:51 GMT

Did that help at all @quartz?

Re: In Granada - have Guido package

quartz — Wed, 31 Oct 2018 02:12:28 GMT

I am still in Granada. I can make calls and text but still have no internet on my phone. I urgently need this rectified as am travelling alone. Please send me a proper response.

Re: In Granada - have Guido package

dalyer — Wed, 31 Oct 2018 09:06:59 GMT

Check your internet settings.
If the APN field has changed from 48months.liffeytelecom.com to something else then edit it, change it back to that, save the settings, reboot the phone and see if data starts working.
If it doesn't then you'll have to contact 48 support.
See the link in my signature below.

Hope this helps.

Re: In Granada - have Guido package

dalyer — Wed, 31 Oct 2018 12:36:45 GMT

Did that help at all @quartz?