topic Re: Phone credit not recognised in Memberships

Phone credit not recognised

likearhinestonecowboy — Fri, 29 Jun 2018 22:07:01 GMT

Hi guys, I added €6 to my credit and it was charged to my card but it isn't acknowledged on my account. My membership runs out today, please help 😞

dalyer — Fri, 29 Jun 2018 22:32:22 GMT

You mean you tried to top up your cash credit balance by €6 and your bank card was charged but the cash credit did not appear on your account?

If that's the case then you need to contact 48 support to ask them to sort it out.

See the link in my signature below.

Hope this helps.

dalyer — Sat, 30 Jun 2018 09:15:13 GMT

Did that help at all @likearhinestonecowboy?

likearhinestonecowboy — Sat, 30 Jun 2018 10:10:13 GMT

Yes everythings sorted, thank you so much!

dalyer — Sat, 30 Jun 2018 12:10:09 GMT

What was the problem and solution?