topic Re: Mich to guido plan in Memberships

Mich to guido plan

akmgpd — Thu, 14 Jun 2018 10:18:45 GMT

How to change micth plan to guido if u are abroad?

Re: Mich to guido plan

akmgpd — Thu, 14 Jun 2018 10:20:43 GMT

Hi how to change mich to guido when u abroad

Re: Mich to guido plan

dalyer — Thu, 14 Jun 2018 11:25:10 GMT

You can buy a Guido membership but it will only become active when the current Mitch membership eventually expires as normal.
You can't terminate an active membership prematurely to start a new membership early.

Hope this helps.

Re: Mich to guido plan

dalyer — Thu, 14 Jun 2018 14:58:35 GMT

Did that help at all @akmgpd?

Re: Mich to guido plan

akmgpd — Fri, 15 Jun 2018 07:15:59 GMT

Hi . Well the plan is finish nex week and im in holidays all week so bad news...:(

Re: Mich to guido plan

dalyer — Fri, 15 Jun 2018 07:52:49 GMT

Yes - that's unfortunate alright.

I don't know why 48 don't allow people to (optionally) terminate a membership early to start a new one in circumstances like this or other circumstances when not roaming.

Obviously that should not be the automatic default but at least if the option was there it might help customers out in certain circumstances - and earn 48 a bit more money presumably?