topic Re: Credit options in Memberships

Credit options

soirca — Sun, 28 Jun 2015 09:55:11 GMT

Hi there. Can we use our remaining credit when our membership expires? I have a few quid left on my credit and want to know if I can use that up before I buy a new membership.

Re: Credit options

dalyer — Sun, 28 Jun 2015 11:04:43 GMT

No - you need membership for any services to work.

Even services normally charged from your credit balance (e.g. MMS, international calls etc.) won't work unless you have an active membership.

Hope this helps.

Re: Credit options

soirca — Sun, 28 Jun 2015 13:03:26 GMT

Thanks for that!

Re: Credit options

amazingsod — Tue, 29 Sep 2015 11:55:19 GMT

And if you run out of mobile minutes can you still make calls, with the tariff taken from your credit?

Re: Credit options

dalyer — Tue, 29 Sep 2015 12:08:03 GMT

No - you need to buy a mobile minutes add-on.

http://www.48months.ie/membership-plans/add-ons

Only a subset of services ever get charged from your cash credit balance - e.g. international calls/texts, roaming incoming/outgoing calls (except where an EU roaming calls add-on is used), roaming outgoing texts (except where an EU roaming texts add-on is used), "special" calls (1850, 1890 etc.), MMS messages etc.

http://www.48months.ie/membership-plans/other-call-charges

http://www.48months.ie/membership-plans/international-calls

Everything else is covered by membership or add-on allowances.

Hope this helps.

Re: Credit options

Anon — Tue, 06 Oct 2015 07:24:31 GMT

My membership isnt up but i just topped up by 20e because i need internet what happens now

Re: Credit options

dalyer — Tue, 06 Oct 2015 07:59:34 GMT

You need to buy an internet/data add-on.

http://www.48months.ie/membership-plans/add-ons

Buying a new membership when you have used up current membership allowances but the current membership has not expired doesn't help.
See here:

http://community.48months.ie/t5/Most-Popular-Questions/I-bought-my-membership-why-can-t-I-call-or-text/td-p/37540/jump-to/first-unread-message
http://community.48months.ie/t5/Most-Popular-Questions/Bought-membership-can-t-call-text/td-p/37412/jump-to/first-unread-message

Hope this helps.

Re: Credit options

Anon — Tue, 06 Oct 2015 08:05:48 GMT

So do i lose the 20e i just toppd up with

Re: Credit options

dalyer — Tue, 06 Oct 2015 08:12:08 GMT

No.
If you topped up your credit balance then it's there to pay for stuff.
If you mean that you bought Don membership then it has stacked to kick in when your current membership expires as explained in the links that I posted above.

Hope this helps.